Other than holiday and Bank Holiday times, your parcel will usually be sent in 2-3 business days (weekdays) and we'll send a dispatch notification when it's on its way. If the stock of a particular item has run out your order might be delayed while we make some more items or new stock arrives. We will try to let you know if this happens.
UK deliveries now use Royal Mail Large Letter post for very small or light shapes and First or Second Class Small Parcel post for other parcels under 2kg. Parcels over 2kg are sent by DHL.
Overseas deliveries We use Royal Mail International Standard post for overseas parcels under 2kg. Parcels over 2kg in weight are sent via DHL Economy (in the EU) / DHL Express or by Royal Mail services if more cost effective, e.g. Parcelforce Worldwide Ireland Express. DHL parcels must be signed for.
Overseas parcels may be subject to import tax and duty or state taxes. These are beyond our control and paying them is the responsibility of the customer. Our shipping is charged by weight and closely matches the real cost of posting via Royal Mail or courier shipping.
It may be necessary to revise prices or to charge a remote location surcharge.