Privacy and Cookies

The Little Brown Dog Workshop is careful to respect the privacy of your personal information.

This page explains what information is collected when you visit the website, sign up for our newsletter, register on the website or make an order or purchase, and what we do with it.

 

Cookies

We use cookies so that it is easier for you to navigate and browse the website, and so that we can find out how well the pages on our website appeal to people who visit us.

Cookies work with anonymous data - they don't collect or store personal Information like your financial details, or name or address. No cookies are associated with the bits of the site where we collect Personal Information, such as ordering.  The 'Create' system that our website is based on does not need to use cookies to track what is in your shopping basket

We use:

  • Performance cookies that collect information about how visitors use our website, for instance how many people visit the site, what pages they go to and how long they spend there. These cookies are anonymous and help us to improve how the website works.
  • Functionality cookies which allow the website to remember choices you make (such as your user name, language or the region you are in) so the website provides more personalised features. For instance, a website may be able to provide you with local information by storing a cookie containing the area where you are located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting cookies, which are used to show adverts that are more relevant to you and your interests. They are placed by advertising networks with the website operator’s permission and used to measure how effective an campaign is, and to limit the number of times you see an advertisement. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting cookies will be linked to site functionality provided by the other organisation, for example, if you are logged into your Facebook account, every page you visit that contains a Facebook ‘Like’ button sends the fact that you’ve visited that page back to Facebook. Facebook can then use this information to make sure you only see advertisements on Facebook which are relevant to your interests. This occurs whether you decide to ‘Like’ the page or not.

 

Signing up for our newsletter

We use a system called Mail Chimp to send newsletters to people who have subscribed to the Little Brown Dog's mailing list. The only information we ask for when you sign up is your first name (so we can be polite and call you by it!) and your email address (se we can email the newsletter to you).  

This information is automatically added to the Little Brown Dog Workshop's database on Mail Chimp, where it is securely stored and can only be used by the Workshop. 

If you sign up for our newsletter at a craft fair, or by phoning or emailing us, we trot over to Mail Chimp and add your first name and email address to the same database. It is not kept anywhere else,

 

Unsubscribing from the newsletter

If you click on the unsubscribe link on one of our newsletters, you are automatically taken off the Little Brown Dog Workshop's database on Mail Chimp. If you ask us to unsubscribe you by phone or email, we will log in to our secure Mail Chimp account and remove your details.  

 

Orders and setting up an account

If you order something from the Little Brown Dog Workshop we need to know details like payment details and your name and address, so that we process your payment and send your order to you, or to another address. Information is stored if you set up an account and make a purchase, but your payment information is not stored after a single transaction is finalised unless you opt to have it retained on the system.

 

Personalised orders

For personalised orders, we keep the same information as above.  We may also need some more descriptive information about you, for example we'd need to know what you look like and what you will be wearing if you are ordering a customised cake topper. We keep this information private and don't share it with anyone, unless you have specifically agreed to allow us to make part of it available, for instance to show how the design sketch for a cake topper compares with the finished item.

We show photos of finished items on the Little Brown Dog Workshop website and blog, in a portfolio we take to craft and wedding fairs, and on sites like Flickr, Facebook and Pinterest where they may also be shared. Using photos helps build our business by showing other people what we make at the Workshop.

This could mean that some personalised information about you on show, for instance if you have asked to have your first names and a wedding date on a stand, this will appear in the photo.  If you don't want this information to be visible we can digitally erase it from the photo before we use it, and we will ask you about this when you make your order.

 

The last bit

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website.